7-715-425-9495, 8:00am to 2pm from Monday through Friday. Consumers who have purchased this product and would like a refund can visit the company’s customer service desk at their respective stores or local Co-ops where they made the purchase.
Return Procedures:
- Consumers can return opened packages by providing proof of purchase to their nearest store or local Co-op. This may include a sales receipt or barcode.
- Store employees will handle the returned package and provide immediate refund in exchange for an unopened product, if available.
- If all opened packages have been consumed by the consumer at home before realization of this recall, store managers may offer a full cash reimbursement as per their policy after filling out specific claim forms provided on request. Customers can find these forms within individual stores or online for download.
No other products are affected:
As of now, there have been no additional reports linking this product to any adverse health incidents. The recall is strictly limited to Alfalfa and Alfalfa Onion sprouts in the specified package size as per Lot #246 UPC code.
Safety First:
Listeria monocytogenes, though rare, can be especially dangerous for young children, pregnant women and the elderly. Hence we urge these demographics to avoid consuming this product even after it’s returned or refunded as a safety measure.
Company Outreach:
To further our public health commitment, the company is working relentlessly with food safety authorities to trace and eliminate any potential contamination sources. While we cannot comment on specifics due to confidentiality of investigations in progress, please stay tuned for official updates through credible news outlets or direct communication channels provided by us.
Company Contact Information
For any queries regarding this recall and refund process:
– Please feel free to call our dedicated hotline at the following numbers based on your location (these may vary):
MN & WI residents can contact us directly using these numbers.
Iowa consumers are encouraged to get in touch through their local Co-op outlets.
– We also have an online form available for convenience, which you can fill and submit at our official website under the ‘Recall Information’ section (link provided below).
Company Recall Form
We appreciate your understanding in this matter for ensuring consumer safety, and we extend our sincerest apologies once again to all affected consumers as the company takes prompt action towards resolving any inconvenience caused.